Oak Framed Buildings
Buy with Confidence with our 6 year Guarantee
We’re that confident in our luxury bespoke products that we offer a 6 year guarantee as standard. This includes the sealed double glazed units, paint work, finishes craftsmanship and ironmongery. Our 6-year guarantee break down cover is as follows:
We provide a 6-year manufacturer guarantee on all our products.* The Manufacturer guarantee includes the joints of the joinery, major timber bows and twists in the product. Clear and obvious signs of neglect and/or damage is not covered. To ensure the product stands the test of time, it is recommended that the painting and oil finishes are regularly treated and well maintained.
Your Ironmongery guarentee covers all hardware such as all latches, catches, bolts, locks and ESPAG’s. This also includes ironmongery finishings such as handles, fasteners, stays, pulls, knobs & letterboxes.
Our double glazing guarantee is there incase any of your double-glazed units blow or condensate (this is where the glass steams up within the cavity of the sealed unit) within 4 years of purchasing the product. In thisninstance we will then change them free of charge.
A timber product is likely to move ‘most’ within the first few months of fitting as it adjusts to its new climate. We offer a ‘fit like new’ guarantee for 1 year after the product is fitted as we want you to have peace of mind that any snags that may occur will be taken care off.